Effective Date: 1 Jan 2025
Last Updated: 10 Mar 2025

Welcome to TECdoc Scribe! Your privacy is important to us. This Privacy Policy explains how TECdoc, Inc. (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information when you use our AI-powered medical scribe software, TECdoc Scribe. By using TECdoc Scribe, you agree to the practices outlined in this Privacy Policy.
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1. INFORMATION WE COLLECT

When you use TECdoc Scribe, we may collect the following types of information:

1.1. Information You Provide

  • Account Information: Name, email address, phone number, and other details you provide when creating an account.
  • Billing Information: Payment details if you subscribe to a paid plan.

1.2. Information Automatically Collected

  • Usage Data: Information about how you interact with TECdoc Scribe, including features used, timestamps, and session details.
  • Device Information: IP address, browser type, operating system, and device settings.
  • Cookies & Tracking Technologies: We may use cookies or similar tracking tools to improve your experience.

1.3. AI Processing & Temporary Data Handling

  • Audio & Transcription Data: TECdoc Scribe may process recorded audio to generate medical documentation.
  •  Image Processing: Users may upload medical images (e.g., rashes, EKGs) for AI analysis.
  • HIPAA Compliance: While TECdoc Scribe is HIPAA-compliant, users should avoid inputting protected health information (PHI) unless necessary.

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2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide, improve, and personalize TECdoc Scribe.
  • Process transactions and manage subscriptions.
  • Ensure compliance with security and legal obligations.
  • Detect, prevent, and address security threats or abuse.
  • Send important service updates and customer support communications.

We do NOT use AI-generated content or user data for training our AI models.

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3. DATA SECURITY & HIPAA COMPLIANCE

We take privacy and security seriously. Our safeguards include:

  • Encryption: All transmitted data is encrypted.
  • Secure Storage: Limited user data is stored securely.
  • Access Control: Only authorized personnel can access necessary data.
  • HIPAA Compliance: We follow HIPAA guidelines, but users should not input PHI unless necessary.

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4. DATA SHARING & DISCLOSURE

We do NOT sell, trade, or rent your personal data. However, we may shareinformation in the following cases:

  • Service Providers: We work with third-party vendors for payment processing and technical support.
  • Legal Compliance: If required by law or in response to a legal request.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

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5. USER RESPONSIBILITIES

  • Data Protection: Users should avoid entering PHI into the system unless necessary.
  • Account Security: Users must keep their login credentials confidential.
  • Review of AI-Generated Content: Users are responsible for verifying and approving AI-generated documentation before using it clinically.

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6. YOUR RIGHTS & CHOICES

You have the right to:

  • Access & Correct Your Information: Update your account details at any time.
  • Request Data Deletion: Request account closure and data removal.
  • Opt-Out of Marketing: Unsubscribe from promotional emails. To exercise these rights, email [Your Support Email].

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7. THIRD-PARTY LINKS & INTEGRATIONS

TECdoc Scribe may integrate with third-party Electronic Medical Record (EMR) systems. These services have separate privacy policies, and we encourage users to review them before use.

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8. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. The latest version will always be available at https://tecdoc.ai. Continued use of TECdoc Scribe after changes constitutes acceptance of the updated terms.

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9. CONTACT US

For privacy-related questions, contact us at:

Email: info@tecdoc.ai

Phone: 480-42-2328

Address: 70 S. Val Vista Dr., Ste A3-624, Gilbert, AZ 85296

By using TECdoc Scribe, you acknowledge that you have read and understood this Privacy Policy.